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If you are looking for assistance with any of SimplyCast's Multi-channel marketing products or with your client account, you are in the right place. Before contacting our customer care team, you may find the answer you are looking for on one of our Getting Started pages. There you will find quick tutorials on how to get started no matter what service you are using.

SimplyCast also provides a FAQ page for each service that contains over 400 question and answers to the most common issues.

If you still need assistance, the SimplyCast customer care team is always at your service. You can reach us via online chat, email or by phone. Weekdays: 9:00 AM - 5:00 PM (EST)

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Local: 902-835-8974

North America: 1-877-312-4979
Australia: +61.2.8011.3385
United Kingdom: +44.20.7558.8954

Fax: 902-835-8976

Sales: Ext. 1
Customer Care: Ext. 2
Product Feedback Line: Ext. 4
Marketing: Ext. 5

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If you are unable to find the answer to your question, please fill out the Support form below. We will respond during regular work hours (Monday - Friday, 9 am - 5 pm EST, excluding all major holidays).

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Client Testimonials

I really appreciate working with SimplyCast. They provide very good value, and their project creation process gives you the flexibility not always found with other products. QuotationMark

Melanie Reinhart


Of all the email marketing tools we've tried in the past, SimplyCast is the most user friendly and cost effective system. The customer service and technical support that we are provided with is truly unbeatable. Keep up the good work everyone!  QuotationMark

Cory Goodman

Multi-Channel Marketing Blog    


In Case You Missed It: Multi-Channel Marketing Blog Recaps

Here are the 10 online marketing blog posts from the past few weeks that we feel deserve a second look. Enjoy.

10 Things You’re Not Doing With Your Email Marketing (and Should Be)

Start doing these 10 things immediately and watch your email marketing campaign jump up to an entirely different level of success.

A+ Rating With the Better Business Bureau

SimplyCast has been a Better Business Bureau Accredited business since December 2000. This means it supports BBB's services to the public and meets the BBB Accreditation standards.

To read further on our A+ relationship with the Better Business Bureau, please go here.

30-Day Money Back Guarantee

The SimplyCast team is so convinced that you will absolutely love our easy-to-use Interactive Marketing products, that we are willing to offer a 30 day, risk free money-back guarantee.

If you are unhappy at anytime within 30 days of purchasing one of our email based services, then simply let us know and one of our customer care specialists will refund your purchase in a prompt and courteous manner.

Contact our customer care team by email or phone at
1.877.312.4979 ext. 2.

No Sales Tax!

Being that we are a Canadian Company based out of Dartmouth, Nova Scotia, we do not have to charge any sales tax for any of our International Customers, which include everyone based in the United States of America and abroad.

Our Best Price Promise

At SimplyCast, we strive to provide our customers with the highest quality service at the best price.

In order to continue to help you grow your business and stay on budget, our promise to you is to provide the best price possible.

If you find a similar service advertised or quoted by another company that is similar to a service offered by SimplyCast, contact us by email or phone with either the website link or quote.

The SimplyCast team knows that our Best Price Promise will keep everyone working hard to please you, so that you can keep enjoying SimplyCast's Interactive Marketing Service and grow your business.

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