Latest faqs

The questions that everyone is asking

Faq

What format should my date be in in my list if I want to use the Get Date From List element in 360?

http://www.simplycast.com/interactive-marketing-support/faqs/format-date-list-want-use-get-date-list-element-360/

In order to take advantage of the Get Date From List element within SimplyCast 360 you’ll require a date and time stored in your list with the following format: YYYY-MM-DD HH:MM:SS 2015-06-28 13:30:00 Note that the HH:MM:SS is not required, if it’s neglected will assume…

Faq

How do I install SugarCRM?

http://www.simplycast.com/interactive-marketing-support/faqs/install-sugarcrm/

Connecting your SimplyCast account with SugarCRM is simple. What you need:  An account on Sugar CRM  Your username and password for the account Your OAuth Consumer Key and Secret Your SugarCRM site URL 1. Login to your SimplyCast account and go to the integration marketplace…

Faq

How do I install Shopify?

http://www.simplycast.com/interactive-marketing-support/faqs/install-shopify/

Connecting your SimplyCast account with Shopify is simple. What you need: A valid Shopify store 1. You can install the Shopify app in one of two ways: Go to the integration marketplace located here: https://app.simplycast.com/?q=integrations#/marketplace and click Install. OR Go to: https://apps.shopify.com/marketing-automation-simplycast and click GET. Either…

Faq

How do I install Bigcommerce?

http://www.simplycast.com/interactive-marketing-support/faqs/install-bigcommerce/

Connecting your SimplyCast account with Bigcommerce is simple. What you need:  A valid Bigcommerce account 1. Login to your Bigcommerce account. 2. Go to the SimplyCast app in the Bigcommerce Marketplace: https://www.bigcommerce.com/apps/simplycast/. 3. Click the “Get it Now” button. 4. You will be asked to login to your…

Faq

How do I install Microsoft Dynamics?

http://www.simplycast.com/interactive-marketing-support/faqs/install-microsoft-dynamics/

Connecting your SimplyCast account with Microsoft Dynamics is simple. What you need:  An account on Microsoft Dynamics  Your username and password for the account  Your Microsoft Dynamics site URL 1. Login to your SimplyCast account and go to the integration marketplace located here: https://app.simplycast.com/?q=integrations#/marketplace. 2. Select…

Faq

How do I install Base CRM?

http://www.simplycast.com/interactive-marketing-support/faqs/install-base-crm/

Connecting your SimplyCast account with Base CRM is simple. What you need: An valid Base CRM account An access token 1. Login to your SimplyCast account and go to the integration marketplace located here: https://app.simplycast.com/?q=integrations#/marketplace. 2. Select the Base CRM integration and select Install. 3. Enter…

Faq

How do I install Zoho CRM?

http://www.simplycast.com/interactive-marketing-support/faqs/install-zoho-crm/

Connecting your SimplyCast account with Zoho CRM is simple. What you need: A valid Zoho account Your username and password for the account 1. Login to your SimplyCast account and go to the integration marketplace located here: https://app.simplycast.com/?q=integrations#/marketplace. 2. Select the Zoho CRM integration and…

Faq

What is an EndPoint?

http://www.simplycast.com/interactive-marketing-support/faqs/endpoint/

An Endpoint is configured when working with the SDA (Push API) and is the destination point where we send or ‘Push’ your data, for example: https://mywebsite.com/desiredendpoint.php There are a few items that need to be configured when setting an endpoint. Firstly you’ll need to give…

Faq

What is the Secure Data Access Framework?

http://www.simplycast.com/interactive-marketing-support/faqs/secure-data-access-framework/

Previously called our Push API, the secure data access framework enables customers to synchronize SimplyCast’s system with other systems that they use in order to automatically keep important information up to date by pushing pre-defined customer details when specific events occur. The framework can be…

Faq

How do I use the “Add additional tracking information” section of Sonar Web Tracking?

http://www.simplycast.com/interactive-marketing-support/faqs/use-add-additional-tracking-information-section-sonar-web-tracking/

Once a web tracker is created, users are able to easily add additional data to associate with their customers when triggering this web tracker. For example, if you want to add a tag to all users who visited your t-shirt webpage with the tag “T-Shirt…

Faq

What do the columns on the Sonar Web Tracking interface mean?

http://www.simplycast.com/interactive-marketing-support/faqs/columns-sonar-web-tracking-interface-mean/

There are a number of columns on the Sonar Web Tracker interface. Description – A general description of the tracker set by the customer. Destination – The URL that the user will be taken to once the tracking link has been followed. Status – Current…

Faq

Short Code vs. Long Code

http://www.simplycast.com/interactive-marketing-support/faqs/shortcode-vs-longcode/

Short Code Typically reserved for businesses 5 to 6 digit numbers Nation specific Carriers nationwide check and approve keywords and short codes Once pre-authorized, messages never blocked Longer setup and deployment Cannot send unless contacts personally opted in by sending keyword to short code 135…