Reach each customer with targeted retail marketing promotions, timely reminders and special offers. Build your brand over multiple communication channels including email, social media and text message. Shorten the sales cycle with personalized lead nurturing campaigns and increase customer loyalty with messages based on purchase history. All the customer data that makes it possible is managed in our powerful free CRM.
SMS coupons are a quick, personal and highly effective way to attract customers to your store or online site. Once someone is added to the list, you can easily send them occasional promotions right to their mobile phone. All you need is their mobile number in your database.
You can also set it up to automatically send the promotions at set times. Like a week after buying a shirt, you can send a coupon code for a discount on pants or other clothing. SMS has a much more personal touch than email and you don’t need a lot of content.
When hosting a store demo or class, use retail communication to send personalized invitations and reminders. Part of a successful customer relationship management strategy entails appealing to customers’ individual interests, and events help create interests.
The benefit of customer flow communication is that you can easily track who has been invited, who is attending and who can be contacted for the next event. With everything being tracked and managed by software, you won’t miss a beat and gain the biggest audience possible.
Thriving social media pages and regular SMS promotions help you to draw in a new sector of customers and create more engaged relationships with current customers through open two-way communication. Create short-codes to have triggered content at the ready.
By being active on social media, you are essentially building word-of-mouth advertising for your store. A retail store is the perfect place to run creative automation campaigns and to answer questions from your audience right away. Personalization is vital.
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