Many food banks have chosen to offer a home delivery option to requestors, handling and gathering all the required information manually. This can present difficulties with keeping track of orders, communicating back and forth with requestors, and organizing deliveries. A digital system capable of managing all of these tasks can benefit both the food banks and those requesting food delivery. It allows families to alter their food orders, change their delivery date, and receive updates without the inconvenience of calling the food bank themselves. This solution encourages less food waste by saving resources, saves time by allowing staff to focus on more hands-on tasks, and allows for better communication between food banks and requestors.
SimplyCast presents the Food bank Home Delivery solution. This system makes use of digital engagement technology to allow online food request submissions, making the delivery process much easier for both employees and food requestors.
Benefits of a Digital Solution
Automating the food home delivery service benefits everyone involved and promotes better communication between the food banks and their requestors. There are several different tasks that are much more efficiently handled when completed digitally versus manually.
Reduces Manual Workload
There are times when the volume of food requests is just too high to manage manually, and it would benefit everyone involved to use an efficient, digital alternative. By automating and streamlining the food delivery notification process, staff no longer have to spend time doing repetitive, manual tasks. A digital option can handle and track these issues, and employees can prioritize other tasks that require more human involvement.
Allows for Order Adjustments
It is common for food requestors to alter an order’s details after it’s been placed. It can be difficult to get a hold of food bank staff if they are busy, and often results in unnecessary stress, and time wasted. Communication is key, and allowing families to alter food details, change the delivery date, and receive important updates is greatly beneficial. By implementing our digital solution all these factors will be taken care of and requestors can be assured their order is accurate.
Saves Time and Resources
Avoiding wasted time and food is one of the benefits of opting for a digital solution. When requestors have trouble contacting the food bank about order adjustments, it’s easy for miscommunications to occur. This can cause issues with orders and deliveries that need to be fixed, which can waste both time and resources. With the automated system, requestors can make any changes they need, and receive multiple updates to ensure everything is correct.
That’s the core of what it takes to create an online food bank home delivery system, and it’s only scratching the surface of what is possible when it comes to using digital technology to improve communication.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your food bank delivery system more efficiently.