Certain hospitals have noticed an increase in patients missing their appointments. This causes an administrative strain that can back up work, and cause communication issues with other patients. It is important to have an organized system for tracking patient appointments and sending out reminders prior to the date.
SimplyCast presents the Digital Medical Appointment Reminder solution, an automated solution designed to help reduce the frequency of missed appointments. This system incorporates digital forms, personalized greetings, and final reviews for engagement. This is particularly of use when developing a hospital appointment reminder solution.
There are several benefits to using this use case for appointment reminders, but we have identified our top 3.
The Benefits of the Digital Solution
SimplyCast foresaw the need for a new and improved appointment reminder solution. We wanted one that doesn’t create any additional manual work for staff or patients. A missed appointment could have been used by another patient and is an overall waste of time and resources.
This is why it is important to try to minimize the frequency of appointments forgotten. We did that by sending out timely and personalized reminders and providing reporting to be dynamic. Here are our top 3 benefits to adopting this automated system.
Easy Appointment Booking
This solution makes it simpler than ever to collect patient information and store it all in one centralized location. This reduces the amount of manual work required of staff and ensures that the database pulls accurate and personalized information. Furthermore, you can ensure that patients are opted in by allowing them to submit an appointment reminder request.
Automated Confirmation and Reminder Messages
Since all of the necessary contact details are already available, the system simply needs to fill in the missing gaps. It will then create the reminder messages for each patient. This also applies to confirmation messages when the patient books an appointment, to let them know it was successful.
When their appointment time approaches, a medical reminder will be sent to them at the appropriate date and time. A friendly reminder can be personalized without costing additional time and money. This keeps patient communications pleasant while making patients aware of upcoming appointments.
Having a final report can help administrators see where things can be improved, and where messages were engaged with. This solution keeps track of every message and interaction, so it is all available for review. By improving messages, you can increase patient engagement and patient experience. Doing this makes it more likely that your clinic or hospital will be recommended to friends and family.
This is how you will benefit from a digital solution for reminding patients of their appointments. We're only scratching the surface of what is possible when it comes to using automated technology. Automation will help the operations of medical organizations run smoother. What's more, we have other use cases that can be applied to clinics to provide additional support.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully adjustable. It can be tweaked or altered to meet the exact needs of every institution.
We have you covered when it comes to scaling and security. SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server. The messages you transmit are completely encrypted.
Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can feel more confident in your messaging.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at OUC061, Digital Medical Appointment Reminder Solution when your demo begins.
Request a demo by clicking the button below. Let us show you how our solution can help you manage your organization and reduce the frequency of missed medical appointments.