Marketing automation and other new technological tools have changed the ways that we do business. Automation benefits are part of an ongoing conversation about the future, and many companies are using digital tools with increasing frequency. Unfortunately, when undergoing a digital transformation, organizations are confronted with the need to learn everything about their new solution up front. Without this knowledge, new solutions can be more of a detriment than a benefit.
At SimplyCast, we built our platform with this in mind. Combining several channels of communication, engagement, and automation, emergency management tools would normally be overwhelming. So, while we developed our tools, we also created a way to use them that is more approachable and beneficial to our clients. That is why we introduced the SimplyCast Use Case Model, a model for onboarding clients more efficiently than ever before. Our model allows clients to approach use case automation with the confidence that they will be able to start using it quickly, adapt to dynamic situations, and learn on the fly without waiting for their core needs to be met.
A big part of this is the fact that every use case is an out-of-the-box solution, with room for case-by-case personalization. By creating and maintaining templates of every use case, SimplyCast ensures that a given client only needs to plug in their content and branding before getting started. We’ve already set up high-level automation rules, and your account managers are standing by to help you adjust any use case to suit your specific needs. Rather than spending weeks learning a new tool, you only need to learn the relevant details of a specific use case. Often, use cases only take a couple hours at most to learn the complete ins and outs of. When the time is right to expand your use case, or to adopt another one, you repeat that process. This means that learning and onboarding are kept to a case-by-case basis and your valuable time is free to allocate back to your business.
Benefits of Use Case Automation
SimplyCast developed this model to help clients navigate the challenges that come with adopting innovative technology. Through multi-page forms, automated department sorting, and several communication channels, the communication process becomes much more efficient for everyone. Managing all those tools, however, can be daunting. Manually handling these tasks would require adding whole departments to keep track of everything. Using hyperautomation to manage most of the process is better for everyone involved and helps every component run smoothly. Here are some of the ways that the use case model can assist with your everyday operations, regardless of industry:
Reduce Manual Workload
From templating messages long before they need to go out to managing the date and time that certain messages will be sent, our automation toolbox manages routine communications, adapts to customer input and responses, and uses advanced decision-making trees to evolve the communication automation to the next level. This allows a small number of people to handle the kinds of communication workflows that would have required dozens in the past. This opens more time and resources to be allocated to where they are needed the most.
Learn at Your Own Pace
Our use cases are templated and ready to go as out-of-the-box solutions. You can learn how we solve a specific problem your business is facing, deploy the solution and assess the results. When you need to, you can fine-tune each use case you use and ensure that you’re getting exactly what you need from it, right away or as new factors come up. We’re with you every step of the way, from account management to taking new use case requests to ensure that you always have the tools and the training to address your difficulties and amplify your wins.
We’re Flexible, So You Can Be Too
Our tools have an unmatched ability to adapt to the needs of any individual client, situation, or use case. This means that we have business tools, emergency tools, and everything in between. As a result, if you run into a challenge that we don’t have a use case for, you can make a request through your account manager and our use case strategists will find a solution and create the use case that solves it. This leads to a new template being created, and another use case in the library. On top of that, our account management team is also available for short-term adjustments and fixes to ensure that your use case is always doing what you need it to. No matter what comes up, we have your back and we’re happy to help.
Why SimplyCast?
These are just a few of the ways that the SimplyCast Use Case Model can benefit you. We’re only scratching the surface of what is possible when it comes to using automated technology to help your organization run more smoothly. The possibilities are truly endless, and we’re excited to explore them with you.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Interested?
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this model works. Let them know that you’re curious about how use cases work and our Account Managers will put together a demonstration for you.
Simply request a demo by clicking the button below and let us show you how our solution can help address your communication, automation, marketing, and emergency needs efficiently and effectively through use case automation.
