SimplyCast Blog: A Consumer Membership Program- 4 Steps to Create an Automated Solution

A Consumer Membership Program- 4 Steps to Create an Automated Solution

retail engagementretail communicationmarketing automationcustomer loyaltyautomated retail solutions
Consumer Membership Program

Certain restaurant associations have shown interest in creating a membership program for their customers to redeem deals through. This would be beneficial to both the individual restaurants and their customers, by allowing customers to sign up for their program, and receive promotions to use at selected restaurants. It can be challenging to implement these reward programs, as there are key details that need to be worked out. For example, restaurants want to be able to easily add or update offers, promote these deals online, allow online payments, and have customers use the program to its full potential. All these issues can be resolved through a digital solution, which would create a subscription-based system where customers can pay to receive special promotions.  

SimplyCast presents the idea of a Consumer Membership Program, an automated set of digital tools to manage offers for customers, and keep them involved. This solution leverages communication technology, to help restaurants gain business and loyal customers. 

Steps to Create a Membership Program 

By creating a membership program, restaurant associations will be able to generate more revenue and support their clients. Digitally setting up this program allows for all the details to be considered, and the companies to make the most out of the memberships. When it comes to ways a digital solution can help, we identified four key opportunities. 

Step 1 – Membership 

When a customer hears about the program and decides they want to join, they simply have to submit payment and sign up. Their information will be collected for any future reporting that may occur. Once they have paid, an email will be sent containing all the membership information (where to find offers, how to redeem them, etc.). 

Step 2 – Restaurant’s Offers 

Restaurants often change and update their menus, so having a system to track those changes and keep the offers up to date is important. A form is available to fill out all the details of the new items and offers, which will automatically allow them to be redeemed and added to the online list. 

Step 3 – Engage Customers 

Keeping members up to date on new offers is crucial for business, and allows them to get the most out of their subscription. Emails or other types of notifications can be sent out with offer information, making sure they know what is available at that given time. 

Step 4 – Redeeming Offers 

Restaurants simply have to scan a QR code on the customers device to confirm that they are a reward member, and activate their offers. All of the members have a code unique to them, and their information will be recorded and used in the future if necessary. 

Why SimplyCast? 

That’s all it takes to create an effective consumer membership program and it’s only scratching the surface of what is possible when it comes to using digital technology to improve customer relationships. 

The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution. 

Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them. 

Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.  

Interested? 

Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. 

Simply request a demo by clicking the button below and let us show you how our solution can help you manage your membership programs more efficiently. 

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