There have been many difficulties governments face when it comes to communicating with evacuees during a large-scale emergency. Due to unstable connections, it is easy to lose communication with evacuees. Producing an uncomplicated process which addresses communication with evacuees during emergencies has been a struggle. It can be nearly impossible to know who has received what.
A digital solution that ensures that citizens receive critical information even when select communication methods are unavailable.
SimplyCast’s Evacuation Alerts use case uses digital forms in combination with alerts and surveys served through phone calls, text messages, and emails to improve the efficiency of communicating with evacuees and improve the delivery rates of alerts even when one of those communication methods is down.
The Evacuation Alert Process
SimplyCast anticipated the need for an effective form of communication during emergency evacuation, hence the creation of Evacuation alerts.
This solution can be described as a three-step total process, that involves initial setup by an administrator and then the steps taken by the evacuees.
Administrator- Step 1
An administrator is put in charge of the alerts system and makes a form available to the public, allowing them to sign up to receive updates. They can also make use of existing communication lists as appropriate to communicate with evacuees.
Evacuees- Step 2
The evacuees, sign up for alerts using the online form and indicate any other key information as needed when they sign up. This information is recorded to keep communication with evacuees during the evacuation.
Administrator- Step 3
The Administrator then sends alerts that can be sent out using SMS text messages, pre-recorded or text-to-speech phone calls, emails, and even faxes ensures that as many evacuees as possible will receive the alert. Evacuees can also be asked to confirm that they received an alert, allowing governments to better determine how many evacuees have access to the information being sent out.
Evacuees- Step 4
Evacuees can reply to the alerts and surveys they get to indicate that they received the message or provide essential information.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your Evacuation Alert more efficiently.