Medical facilities are looking for a better way to conduct wellness check-ins. These check-ins need to make the best use of everyone's time and resources. These check-ins would be a regular, most likely daily occurrence. This could be a challenge to handle all of the aspects completely manually.
Managing check-in program sign-ups and following up with those who miss their calls are important factors to keep organized. How can medical automation resolve these issues and implement a consistent check-in solution that improves patient health and mental health?
SimplyCast presents the idea of the Daily Wellness Check-In solution, designed to help medical companies control and improve their check-in process without creating additional work for staff. By leveraging automation, patients can easily indicate their wellness via a quick dial during their phone call, without any additional steps.
This solution allows for check-ins to be conducted on a much larger scale than previously available, as the automation is able to carry out the bulk of the work. There are several benefits that come along with opting for our digital solution, and we have already identified our top 3 for you in this blog.
How the Digital Solution Can Benefit You
SimplyCast’s Daily Wellness Check-In solution makes use of engagement-oriented automation tools to ensure clients are given the personalized care that they need. This process includes a straightforward sign-up, automated wellness calls at the client’s preferred time of day, and the ability to contact a fallback number if the patient doesn’t answer.
Medical organizations that provide these services want to do so in the most efficient manner possible, minimizing the amount of manual work required for staff. This solution is ideal for this situation, as automation handles nearly every step of the process. Here are some examples of benefits to the automated system.
Reduces Manual Workload
It can be extremely time consuming for staff to manually complete each wellness check, especially when there is a large volume of patients to reach out to daily. Medical facilities are often fast paced, busy organizations, so minimizing the time spent making daily phone calls is a huge benefit. The system will automatically call each patient every day, and prompt them to indicate if they are well using the phone’s keypad.
With more time to spend with patients, your clinic outreach improves drastically and your patients feel valued and are more likely to recommend friends and family.
Preferred Calling Times
Everyone's schedules are different, and sometimes it can be challenging to get ahold of a large number of people during the day. This solution allows each patient who applies for the check-in program to specify what time of day they want to receive their calls. This ensures the patient is receiving their calls at the most convenient time for their needs, and is much more likely to answer.
If a client doesn’t confirm their wellness when they are called, their fallback contact will be notified. This can be anyone close to the patient, and is predetermined during the application process. There are additional customization options for this step, such as additional check-in attempts.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable. It can be tweaked or altered to meet the exact needs of every organization.
We have you covered when it comes to scaling and security. SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server. The messages you transmit are completely encrypted.
Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can feel more confident in your messaging.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at UC0000070, Daily Wellness Check-ins when your demo begins.
Request a demo by clicking the button below. Let us show you how our solution can help launch emergency plans with a single click.