Universities often have thousands of students, many of which attend the campus health facilities. This is a lot of information to manage. The staff are also sending out confirmation and reminder messages to patients prior to their appointments.
This is a valuable step of the process as it helps eliminate administrative strain by reducing the number of missed appointments. When a student misses their appointment, it can back up the whole system. This can take time away from other patients who need care. How can these clinics handle these challenges?
SimplyCast presents the Automated Date-based Appointment Reminder system. This solution leverages automated technology to help university clinics stay connected with their patients.
There are several benefits to using the automated system. We have identified our top 3.
Benefits of the Digital Solution
SimplyCast wanted to create an all-in-one platform to manage the appointment details for each student attending the clinic. This helps keep everyone on the same page, and eliminate the frequency of forgotten appointments. This solution makes use of personalized automated technology and streamlines the entire messaging system. Here are our top 3 reasons to switch over to a digital process.
Simple Appointment Booking
The system provides short online forms that students can use to book their appointments completely digitally. All of this information is stored in a centralized database. This allows for easy access and monitoring.
It also allows health care representatives to keep an internal file on student communications. This protects both the clinic and the student.
Personalized Engagement Messages
The system will then pull information from the database to create personalized messages for the patient. This may include things such as an individualized greeting, details about their appointment, etc. The system can delay these reminders to send whenever the organization chooses. This ensures they have done their best to communicate the appointment date to the client.
The system will track messages and how they were engaged with. It will then create an in-depth report that can be used to alter or make adjustments to the system. This gives staff the ability to control all of the elements of the solution.
They can completely customize it to their own needs. Reporting can also show you how clients are interacting with messaging. This allows you to change your tactics when necessary to ensure that reminders are being seen.
For example, using text and email to send reminders instead of just email. Text reminders can be highly effective at communicating important information to people on the go who may not be checking their emails.
That’s what it takes to create a digital solution for appointment reminders. Clinics can do even more if they want to, and connect multiple use cases. Creating powerful, purpose-built communication is what we do.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. This solution is fully tailored to each client. It can be tweaked or adjusted to meet the exact needs of any institution.
We have you covered when it comes to scaling and security. SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server. The messages you transmit are completely encrypted.
Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have feel more confident of your messaging.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at OUC014, Automated Date-Based Appointment Reminders when your demo begins.
Request a demo by clicking the button below. Let us show you how our solution can help manage appointment reminders with a single click.