Universities that have campus clinics often have a very high demand for appointments and need to manage all of the student’s medical needs. It is important to send out confirmation and reminder messages prior to the appointment, and collect the patent information using an organized, efficient method.
SimplyCast presents the Automated Date-based Appointment Reminder system. This solution leverages automated technology to help university clinics stay connected with their patients. This system helps reduce the number of missed appointments that can cause administrative strain and back up the schedule.
There are 4 easy steps to this solution that we have previously identified and are going to describe in this blog.
How to Use the Digital Solution
SimplyCast anticipated the need for a system capable of handling hundreds of student’s appointment information and sending out personalized reminder messages. Having these notifications distributed in near real time is just one of the advantages to this solution. It also drastically reduces the need for manual work, giving the clinic staff more time to focus on alternative tasks. Here is our breakdown of the automated Date-based Appointment Reminder system.
Step 1- Appointment Booking
The first step of the process involves the patients booking their appointments. This can be done through a brief digital form that will collect all of the required information, and store it in a centralized database for easy access.
Step 2- Confirmation Message
The system will then pull information from the database to create a personalized confirmation message for the patient. This may include things such as an individualized greeting, details about their appointment, etc.
Step 3- Reminder Message
The next step is to send out reminders in the days prior to the appointment. This will again be personalized and completely automated, so no human intervention is required. The system can delay these reminders to send whenever the organization chooses, esnruing they have done their best to communicate the appointment date to the client.
Step 4- Report
The final step of this process is to analyze the generated report. The system will track messages and how they were engaged with, and create an in-depth report that can be used to alter or make adjustments to the system.
Why SimplyCast?
That’s the summary of what it takes to create a digital solution for appointment reminders and it’s only scratching the surface of what is possible when it comes to using automated technology to help the operations of these medical organizations run smoother.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Interested?
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at OUC014, Date-based Appointment Reminders Solution when your demo begins.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your organization and ensure patients receive reminders of their medical appointments.
