Universities with campus clinics are looking for a new and improved way to manage their patients' appointments. There are often many students to consider and keep updated on appointment information. It is important to develop a solution that doesn’t create additional manual steps. This helps keep students connected to the clinic.
SimplyCast presents the Automated Date-based Appointment Reminder system. This solution leverages automated technology to help university clinics stay connected with their patients.
The use case is specifically built to help with appointment management. The use case helps by avoiding administrative strain, and helping students keep their appointments. Furthermore, reducing the need for manual work is another benefit of this system.
This solution was designed for use by university clinic administrators and the students booking their appointments.
How to Use the Digital Solution
SimplyCast predicted the need for a better solution to keeping a student’s appointment details organized. By using automation, patients will receive the date-based reminders they need without adding any new manual tasks to the process. Regular activities won’t need to be disrupted, and the clinic can operate as quickly and efficiently as possible. Each person involved has a few very short steps to follow, with the automated system taking the bulk of the work.
Step 1- Patient
The first step of the process is for the patients to book their appointments. This can be done using a short digital form that will collect all of the necessary information. The form will store user input in a centralized database for easy access.
Step 2- Administrator
The system will then pull information from the database to create a personalized confirmation message for the patient. This may include things such as an individualized greeting, details about their appointment, etc.
Step 3- Administrator
The next step is to send out reminders in the days prior to the appointment. This will again be personalized and completely automated, so no human intervention is required. The system can delay these reminders to send whenever the organization chooses. This ensures they have done their best to communicate the appointment date to the client.
Step 4- Administrator
The final step of this process is for the administrator to analyze the generated report. The system will track messages and how they were engaged with. This creates an in-depth report that can be used to improve the process.
This use case can be leveraged to manage other types of university appointment such as degree advisors or office hours meetings. As well, we have other use cases targeting clinics specifically. This means that the uses shown in this example are just the beginning. Automation can help make the tasks required of staff smoother and more manageable.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable. It can be tweaked or altered to meet the exact needs of every institution.
Let us handle concerns about scaling and security. SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server. The messages you transmit are completely encrypted.
Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can reduce your chances of service interruption.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at OUC014, Date-based Appointment Reminders Solution when your demo begins.
Request a demo by clicking the button below. Let us show you how our solution can help you manage your organization. Ensure patients receive reminders of their medical appointments.