Creating a solution that helps reduce the frequency of missed medical appointments is the goal for many healthcare providers. When a patient misses an appointment, it creates conflict issues in several departments.
Doctors waste precious time rescheduling missed appointments. Patients miss out on a chance to receive care. The administration has to find a new appointment date that works for the patient. All of these can be easily avoided by developing an automated solution.
SimplyCast presents the Digital Medical Appointment Reminders Solution, a fully automated system for notifying patients of upcoming appointments. This solution streamlines the communication process and does not create any additional manual work for clinic administrators. This is an entirely digital process that will ensure patients receive a heads up when their appointment date is approaching. We have identified the key steps involved in this automated solution.
How to Use the Digital Solution
SimplyCast foresaw the need for a better communication method for medical appointment reminders. We can ensure that patients keep these appointments, which benefits everyone involved. It also decreases the amount of rescheduling that you need to do.
This saves administrations valuable time, and makes sure that every patient receives the proper notice and care that they need. This use case involved a simple 4 personalized steps that make the appointment reminder process run much smoother for everyone.
Step 1- Appointment Booking
The first step is for the patients to book their appointments. This can be done in a variety of ways, such as using digital forms. You can use forms to collect information such as contact information, health care or documentation, and personal details.
This form also connects to a central database, storing all patient data in one place. Online appointment booking also helps keep information centralized so that automation can be leveraged to send reminders and updates.
Step 2- Confirmation Message
Once the appointments have been booked, the system can pull information from the database. This allows the staff to send personalized confirmation messages to patients. These will be sent automatically, so no human intervention is required.
Step 3- Reminders
In the days leading up to the appointment, the system will trigger the reminder messages to send. Again, details will be pulled from the database to include things like a personalized greeting. Patient reminders should also include the date and time of the appointment, and policies regarding cancellation or rescheduling.
Step 4- Report
When messages are sent, the system will make note of all details and create an in-depth final report. This can be used to review and tweak any parts of the system that your organization sees fit. This is the step that highlights how customizable the system truly is. It shows how the solution can adapt for all of your company's needs.
That’s the summary of what it takes to create a digital solution for reminding patients of their appointments. We're only scratching the surface of what is possible when it comes to using automated technology. We strive to help the operations of medical organizations run smoother.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully adjustable. It can be changed or altered to meet the exact needs of every institution.
We have you covered when it comes to scaling and security. SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server. The messages you transmit are completely encrypted.
Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have feel more confident of your messaging.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at OUC061, Medical Appointment Reminders when your demo begins.
Request a demo by clicking the button below. Let us show you how our solution can help launch emergency plans with a single click.