4 min read
4 min read
As you may know, SimplyCast offers a white label version of its platform for others to resell under their branding. This program, the White Label Reseller program, has allowed many companies to offer marketing automation without having to create their own platform from scratch.
Being able to offer marketing automation allows companies to add value to their brand, attract new customers and retain existing ones, and add a new revenue stream to their business. When coming on board as a new reseller, there are a few FAQs that tend to come up. We have collected these questions to share with you.
The pricing structure for the email channel allows you to choose contacts or credits.
Credit-based monthly subscription
One credit is equal to one email send. The amount of credits the subscription has is the amount of emails that can be sent during the monthly period. Credits are ideal if you are sending emails to different email addresses every month.
Contact-based monthly subscription
If you are sending multiple messages to the same list, contact-based pricing model gives you unlimited messaging to your stored contacts.
Essentially, credits allow you to send a specified number of emails to any email addresses you like and contacts allow you to send an unlimited number of emails to specified contacts.
Yes! There is a big difference between contacts stored in the CRM compared to those in a subscription. You can store an unlimited number of contacts in the CRM but only the number of contacts specified in the subscription can be used.
If a contact unsubscribes in general, that means that they can no longer receive any messages from that account. So, if a contact is on one list and unsubscribes, they cannot be sent to from another list. However, there is a tool called Audience Management that will allow contacts to manage what types of messages they receive. This means that when a contact goes to unsubscribe, they can choose to only unsubscribe from some types of communications, not all.
With the White Label model, resellers provide support to their clients and SimplyCast provides support to the resellers. This is to ensure that the reseller is seen as the sole provider to their clients, but they always have the support of SimplyCast when they need it. For general questions, resellers can contact general SimplyCast support at firstname.lastname@example.org. If it is a non-urgent, specific question, reseller contacts their account manager within SimplyCast.
Domain masking is an option when using Landing Page when are on the Professional pricing tier for the channel.
There are two ways to add sender addresses to an account — one way clients can do it through the front-end of the account and another way you, as the reseller, can do through the backend of the system.
You can provide these instructions directly to a client that wishes to add a sender address. Or, you can opt to log in as an admin of the account and do the steps for them.
This is done from within the client account.
In the case that you want a user to only be able to edit/view/change certain things, you need to create a new user role. To do this:
Once you have a role created, you can add it to a particular user by:
If you would like to learn more about the SimplyCast White Label Reseller program, visit this page.