Many food banks struggle to get feedback on their deliveries and from the sites where they distribute food regularly. Even when feedback is given, ensuring it gets back to the central organization can be difficult.
A digital solution can help by ensuring that food banks are able to collect feedback through a wide variety of methods. The solution will then feed those results back to a central location to make managing the feedback easier. This allows food banks to increase their positive impact on the community.
SimplyCast presents the idea of the Food Bank Feedback Surveys use case. This use case is a complete solution for gathering the community feedback from clients. The solution also helps manage these survey responses in a single, centralized location.
The solution works by leveraging digital surveys, QR code technology, and centralized reporting.
Gathering Food Bank Feedback
SimplyCast foresaw the need for food banks to collect feedback from all over the community. This ensures that issues in the food distribution process are caught early and that the best options are found. It also serves to boost community engagement and show a foodbank willing to listen. We have identified three tools that make up the food bank feedback survey process.
These tools are:
Delivery Surveys
When food is delivered to an individual or a site, a survey can be sent automatically shortly after. This ensures that feedback is received in a timely fashion. These surveys can be easily set up to capture all the information needed to improve their processes.
QR Surveys
Meanwhile, distribution sites can leverage QR codes. These codes can be scanned by mobile phones and direct those who scan them to a copy of the online survey. The survey will enable clients to fill out needed information to improve long term client experiences.
Centralized Reports
In the back end of this solution, the responses to these feedback surveys can be recorded in a central location, allowing for everything to be examined and analyzed easily, without any hassle of tracking down paper copies or relying on the word of mouth of distribution site staff.
Why SimplyCast?
These three tools, in tandem, can ensure that feedback is received from all possible sources, among everyone that a food bank helps.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully adjustable. It can be tweaked or altered to meet the exact needs of every institution.
We have you covered when it comes to scaling and security. SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server. The messages you transmit are completely encrypted.
Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can feel more confident of your messaging.
Interested?
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at UC0000005, Food Bank Feedback Surveys when your demo begins.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your recruitment process more effectively.
