Food banks who provide products to a large number of people sometimes have to accommodate client difficulties. Clients aren’t always able to pick up their orders, so a delivery option is available. Managing these deliveries can be a difficult task manually. There are often cancellations or rescheduling that is a challenge to communicate at the last minute.
A digital solution can send reminders and confirm delivery ahead of time, minimizing the errors that manually tracking delivery brings. SimplyCast presents our Food Bank Delivery Reminders Solution, designed to use automation and engagement tools to help simplify the delivery process.
This is a personalized communication solution that allows clients to cancel or reschedule their orders. It uses the best methods for their situation. Text messages, phone calls, or a combination of both are available methods of altering orders, each only taking a moment.
This solution also can use API connection to integrate with existing delivery schedules. It can send messages that adapt to client preferences, and allow clients to confirm on cancel deliveries. There are many specific benefits to switching to the digital system. We have chosen our top 3 to help improve the community services that a food bank provides.
How the Digital Solution Can Benefit You
Simplycast predicted the need for an alternative to manually handling home delivery programs. Having a better way for clients to confirm availability, and reschedule if needed benefits everyone involved.
Local food banks become more capable of providing food assistance to those in need. The solution helps the process run more efficiently. Our Food Bank Delivery Reminders solution leverages personalized engagement automation to ensure clients have simple communication with the food bank.
Ensures Clients Receive Reminders
It is crucial to ensure that clients receive reminders prior to their delivery, as it will increase the chances that they are home and available for pickup. Our solution has multiple methods of communication for these reminders, leaving the choice up to the client. Text messages are a popular option, however phone calls are also available for those who prefer them. By giving the client the choice, it is increasing the likelihood that they respond, confirming if they are available.
Delivery Confirmation
The reminder messages will also include an option for the client to confirm or cancel their delivery. If the client isn’t available on the set delivery date, it is very easy for them to cancel without any manual work required. The rescheduling process varies depending on the messaging method.
If the client chooses to receive text messages, they will be sent a link to reschedule. If they opted for the phone call, there will be a representative available to help them find a new delivery time.
Reduces Manual Workload
Individually communicating delivery dates and other details can be a challenge to do completely manually. Food banks may have a limited number of staff available to make these calls, and things can get overwhelming when cancellations and rescheduling are introduced. The automated system removes this challenge, as it is able to handle nearly the entire process on its own.
Why SimplyCast?
That’s the summary of what it takes to create an effective food bank delivery solution, and it’s only scratching the surface of what is possible when it comes to using digital technology to help companies manage their day-to-day operations.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
We have you covered when it comes to scaling and security. SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server. The messages you transmit are completely encrypted.
Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can feel more confident in your messaging.
Interested?
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at UC0000026, Food Bank Delivery Reminders when your demo begins.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your recruitment process more effectively.
