Foodbanks often struggle to manage communications related to their deliveries. Sending reminders based on delivery scheduling, determining if a client cannot receive delivery, and connecting those who cancel deliveries with rescheduling options are just a few examples of problems they would like to improve. Dealing with all these factors manually simply isn’t ideal, as it increases the chances of miscommunications, and takes up more time and resources on both sides. So how can foodbanks address these difficulties, and maximize efficiency when handling delivery schedules?
SimplyCast presents the idea of a Food Bank Delivery Reminders Solution. This automated alternative provides engagement and automation tools to create a personalized communication system for foodbanks and their clients. Keeping everyone connected and on the same page regarding delivery times is the goal and is made much simpler with automation. Minimizing missed deliveries is a crucial part of this system to help avoid food waste and ensure the people who need them are receiving their orders. This system helps organize scheduling and delivery reminders without creating any additional manual work for volunteers, or clients. This solution is intended for use by foodbank administrators and their clients.
How to Use the Automated Solution
SimplyCast predicted the need for a better solution to preexisting delivery scheduling methods, which reduce the amount of confusion and missed deliveries. Our automated system makes use of API connectivity, the ability to send text message and phone-based reminders, and automation that simplifies rescheduling for clients. There are a variety of reasons that clients are unable to pick up their food, which is why foodbanks aim to offer delivery services to those in need. Making this whole process more accessible and simpler for everyone involved is Simplycast’s goal, and why we created this 4-step solution.
Step 1- Administrator
The first step is for the administrator to configure an integration so that when new delivery is scheduled, an API is triggered. This will allow a reminder to be automatically sent before the delivery date to the client that requested the order.
Step 2- Clients
Based on the preferences that they previously indicated, the client will receive either a text message or a phone call reminding them of their delivery.
Step 3- Clients
The client can choose to either cancel or confirm their delivery by replying to a code to the text message or dialing a certain number on their phone. Their response will enter the system and cause the appropriate action to be taken.
Step 4- Clients
If the client chooses to cancel their delivery, they will either be sent a text message with a link to reschedule, or if they opted for the phone call they will be connected to a representative.
That’s the summary of what it takes to create an effective foodbank delivery solution, and it’s only scratching the surface of what is possible when it comes to using digital technology to help companies manage their day-to-day operations.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at UC0000026, Foodbank Delivery Reminders, when your demo begins.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your foodbank delivery system more effectively.