Drawing in customers and increasing revenue is the main goal for many restaurant owners. It helps to have a way to connect to your customers and make them feel valued. A membership rewards program is a great way to do so, while also boosting business. Creating a system that allows for things like online payment options, updated offers, online listings, and promotions can be tricky to do completely manually. There are a lot of different steps and tasks involved for staff to handle, on top of their other daily work. Restaurants can often be a very fast-paced environment, so creating additional work for staff isn’t necessarily the best option. So how can implementing a digital solution help, and how can you achieve this outcome? That is what we are going to break down in this blog.
A digital solution brings a lot of new opportunities to the table, allowing for easy access to promotions and offers. Customers simply have to sign up and pay to receive updated deals from the restaurants, and scan a QR code upon arrival. This entire solution can be adjusted to fit any restaurant’s needs, and ensure they are making the most out of the membership program.
SimplyCast presents the Consumer Membership use case, an automated system for providing deals to restaurant associations and their customers. By keeping offers updated and promoting them online via messaging, customers can be assured they are getting the most out of their membership.
This solution is intended for use by restaurant associations, their members, and their customers.
Building the Process
Each step of the membership creation process helps connect restaurants and their customers, and establishes a valued relationship between them. Every step is made simple by automation, and leaves little manual work for everyone involved. There are just a few key steps to help things run smoothly, completed by restaurant administrators, their members, and their customers.
Step 1 – Restaurant Owner
When the owner of a restaurant decides on a new offer they want posted, they can choose to either scan a QR code, or follow a link to an online form. This form is where they will fill out the details of the new offer. Once completed, they can submit the form and it will be automatically added to the system, making it fully activated for use on the website.
Step 1 – Association Administrator
The restaurant associations have administrators, who perform the first step of this process. When a store wants to create a new deal, whether that be a menu change or a special promotion they are doing, the new offer is added to the system. The administrator can view all of these new tasks, and create content to send to program members to inform them of the changes.
Step 1 – Customers
This process is extremely straightforward for reward members. When a new offer has been added to the system, they will be notified, or may come across new deals online. Once they decide to take advantage of an offer, they simply go to the restaurant where staff will scan a QR code and confirm that they are a program member. Each offer has a specific code tied to it, so once scanned it will be automatically applied.
That’s all it takes to create an effective consumer membership program and it’s only scratching the surface of what is possible when it comes to using digital technology to improve customer relationships.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your membership programs more efficiently.