Medical labs can take in tens or even hundreds of thousands of specimens in a single day. Many of these specimens can be for time-sensitive tests, and communication regarding the status of these tests is important to patients. Unfortunately, providing information on test status can prove complicated: manually communicating the status of each specimen would take up a lot of time, and even require additional staff. This would slow down specimen testing speed and details could be lost easily. A digital solution offers an opportunity to make it easier and more efficient to send specimen updates using automation and keep doctors informed where the specimens are in the testing process.
SimplyCast presents the idea of the Lab Specimen Tracking solution, a personalized communication automation system that improves communications between the lab and doctors through engagement-oriented tools. Our intention is to use lab automation to make specimen notifications and tracking easier to access, and improve quality of life for labs, doctors and patients.
Benefits of Lab Specimen Tracking
SimplyCast anticipated need for a lab specimen tracking use case. Our solution uses dynamic communication tools and powerful automation to create a streamlined solution that makes it easier to update patients and their medical team. The solution makes use of three key factors: the ability to assign identification numbers to specimens, track testing progress, and provide periodic updates to the necessary individuals. The benefits of this solution are explained further down below.
Organize Specimens Automatically
The Lab Specimen Tracking solution involves tracking stages in a process. By automatically assigning an ID to each new specimen, the solution can begin to track the stage of testing an individual specimen is in. Changing of stages can be set up to occur automatically when certain conditions are met, or manually with a quick straightforward system. When stages change, automated messages can be sent to relevant contacts to keep them informed. When testing is completed, a series of automated processes can be triggered to keep both the specimen pipeline and the contact database organized.
Providing Information in a Timely Manner
Once an identification number is automatically assigned, doctors or patients can submit a form using the ID number. This ID number will check for the stage of progress the testing is in, and report back to the form submitter. This allows updates to be requested and fulfilled automatically. If there are issues or the timeline seems strange, the lab can be manually followed up with for more information. Likewise, the system can be used to send alerts if there were to be some known delays, for example, if a testing machine requires maintenance.
Minimized Time Spent in Communication
Because almost all of the communication including the notice of test completion are automated, the time spent on updating, fielding questions and notifying doctors is saved. By reducing that time using lab automation, technicians should be able to increase the tests they are able to do and spent less time on lab specimen notifications.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your lab specimen tracking more efficiently. Let us know that you’re looking at UC0000003 Lab Specimen Tracking so that we can get you started right away.