How to Effectively Trace Contacts for Public Health

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Contact Relationship Management Software | Manage and Store Data, Form Builder Software | Drag-and-Drop Web Form Creator, SMS Marketing Software | Automated and Engaging Messages

2 min read

Trace Contacts for Public Health

Organizations of all types are finding themselves needing to keep track of who is on site at any given time. This information has to be stored in the event there is an outbreak of COVID-19, or a potential exposure on their premises. Keeping track of visitors, however, can be a full-time requirement for staff if things are busy.

A digital solution can help by offering an alternative: a contact tracing process where visitors can provide their information quickly, easily, and confidentially without the need for much staff involvement.

SimplyCast presents the Contact Tracing use case, a complete solution for recording contact details without manual information gathering or data storage.

The solution makes use of straightforward SMS shortcodes and web forms to ensure that data is centralized, easily accessible, and that you can collect it discreetly, with no need for someone writing down or saying their contact details in public.

A Contact Tracing Solution

SimplyCast anticipated the need for organizations to build and maintain a quick and easy contact tracing solution. Any such solution needs to be consistent, trackable, and easy to understand.

To satisfy that end, there are four parts that make up the solution:


Setting up an SMS shortcode with your account manager will allow your visitors to text a short number and get an instant response. This allows you to contact anonymized contact data or data with just a name and number. It allows the visitor to submit this information discreetly and requires little effort from anyone involved, making it an ideal means to collect the data.

Data Management

You can manage visitor data in the CRM to ensure that you are aware of exposures and have the information for public health and, if applicable, exposed visitors themselves.

Web Form

For visitors who need another option, you can also set up a web form with a scannable QR code. This will direct them to a web form they can submit information to.


Regulations will change across various companies, regions, and industries. As a result, any solution that seeks to tackle contact tracing needs to be able to adapt. This solution can be easily adapted to fit those needs and can be leveraged to do things like alert visitors of an exposure as well as log the data.

Why SimplyCast?

That’s all there is to it. SimplyCast has a ready-to-go solution that allows organizations to track visitors in near real-time.

The SimplyCast platform is a no-code platform that allows anyone to build and edit their solutions. As a result, this contact tracing solution is fully customizable, and it can be tweaked or altered to meet the exact needs of every organization.

There’s no need for companies to worry about the security of the system or its ability to scale. SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada, which means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. The platform can send 100,000+ messages every hour and allows for 10,000+ concurrent sessions.  It is also possible for us to acquire additional gateways and servers should you need them.

Most importantly, we have a 99.5% minimum uptime. With SimplyCast’s solution, you can have peace of mind. 


Are you interested in trying out our contact tracing solution? Our experts are ready to give you a one-on-one demo to explain how this solution works.

Request a demo by clicking the button below and let us show you how our solution can help you manage your contact tracing solution more efficiently.


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