Many universities have an on-campus health clinic that offers services to their students. When each student visits the clinic, there will be appointment messages and reminders that they need to receive in a timely manner. It can be difficult to manage information, and manually send out these reminders to all students, as many universities have a large student body. This takes up a lot of time, and leaves room for human error that can affect student’s appointments.
A digital solution can ensure students receive all the required information about their appointments, without the hassle of clinic staff manually contacting each person.
SimplyCast presents the Clinic Notification use case, an automated system that allows clinics to communicate with patients and sends automated messages to students regarding their appointments.
This solution leverages forms and advanced automation technology to ensure university clinics and their patients are up to date on all relevant information.
Creating a Clinic Notification Solution
SimplyCast anticipated the need for university clinics to create a system capable of tracking and managing appointment information. By digitally managing all of these tasks, there are fewer errors that lead to missed appointments, and this reduces the manual workload of the clinic staff.
When it comes to ways an automated solution can help university clinics manage appointments, we identified four key opportunities.
Step 1 – Appointment Notifications
First, patients will book their appointments using a digital form. The form may ask for information such as personal details, contact information, personal documents, etc. Since this form is connected to a central database, all patient information will be stored in one place.
Step 2 – Reminder Messages
After the appointment has been confirmed, the clinic can set up automated reminders to help ensure more appointments are kept. These reminders along with the appointment confirmation messages can be personalized to each patient. The reminder messages will contain a confirmation of form submission, details of the appointment, and any protocols that needed to be completed prior to the appointment.
Step 3 – Campus Event Notifications
In recent years, many campuses have public health protocols they need to follow, many with events such as vaccination clinics or rapid testing sites. These events can be planned ahead of time, so the templates are ready at the beginning of the school year. Automated reminders of these events can be sent throughout the year, containing any relevant information.
Step 4 – Final Reports
The last step of the process is to analyze a final report. This report is created as messages are sent, gathering information on your message engagement. This report can be analyzed and used to improve future messaging.
There you have it! A centralized, straightforward system for clinics to manage their patients' appointments, and send automated messages with personalized information.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works.
Simply request a demo by clicking the button below and let us show you how our clinic notification system can help your company.