Keep Congregations Safe with a Church Contact Tracing Solution

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2 min read

Church Contact Tracing Solution

Churches are a mainstay in almost every single community. They are gathering places for worship and a number of community events; and for some people they are the only places where they can go for social and personal support.

COVID-19 has introduced some challenges for churches, namely for how to manage the comings and goings of various parishioners while ensuring that COVID-19 is not being spread among the congregation. Manual contact tracing procedures are in place at many churches but sometimes things can fall through the cracks.

To help with this challenge, a church’s contact tracing process can be enhanced with help from a digital solution, which can assist by providing a safe, easy-to-use, and secure contact tracing solution that can be used by parishioners. An automated solution for church contact tracing can greatly increase the effectiveness of the contact tracing process and limit the spread of COVID-19.

Here are the four parts of a solution that can facilitate contact tracing for churches.

1. QR Code Check-in

The first piece of a church contact tracing solution is leveraging QR code functionality (quick response codes). Before entering the church for a service, parishioners would be asked to scan a QR code with their mobile device. Once they scan the code, they will receive a short form asking them to provide their contact information.

When they have submitted the form, the church-goer will receive a confirmation page that they can then present to be granted entry. The form submission will be automatically recorded in a central contact database that is accessible to the church in the event of a COVID-19 exposure.

2. SMS-based Check-in

Should a parishioner not have access to internet with their mobile device, this is where the second part of the church contact tracing solution comes in.

If the church has access to a shortcode number (a five or six-digit phone number that is easy to remember), then it is able to register a keyword such as GUEST and parishioners would be can simply text that designated word to the shortcode to register their visit and ensure that their information is recorded for contact tracing purposes.

3. Post Instructions

Contact tracing procedures are meaningless if no one knows what they are supposed to do at any given location. This is why the next part of the church contact tracing solution is centered around awareness.

It is a good idea for churches to post clear and easy-to-follow contact tracing instructions at the key entrances to their location so that parishioners know exactly what they need to do and the process is as painless as possible. Ensure the sign or poster includes instructions, the QR code to scan, as well as the SMS keyword and shortcode number.

4. Reports

Arguably the most important part of the church contact tracing solution is that because it collects contact information from SMS and QR code check-ins, as well as their check-in date and time, you can easily analyze this information in the event of an exposure to COVID-19.

The information is stored in an easy-to-read and easy-to-access format, allowing a church to pull the contact records for any and all parishioners who attended a service on the same day, and around the same time as the affected person. This can be as simple as filtering the check-in data by date and time and exporting the results as a file you can use to reach out to them.

Where can you find a church contact tracing solution?

Whether your church chooses to implement a digital contact tracing solution using shortcode keywords or QR codes, SimplyCast has the right tools to set up the system quickly and efficiently without any additional development or configuration.

Through the combination of its SMS channel, Alerts channel, Form Builder, built-in CRM, and its SimplyCast 360 automation solution, churches can collect the necessary contact tracing information easily and efficiently and store it securely so that it is at their fingertips the moment it is needed.

To request a one-on-one demo from our team to see how you can use SimplyCast’s church contact tracing solution, click the button below!


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