Town housing authorities often offer low-income citizens with housing by subsidizing their rent. Handling this manually involves taking in applications and creating a waitlist, and contacting those who meet the requirements once they are at the top of the list. However, this can be challenging as there is a growing number of applicants and complex requirements that need to be met (number of tenants, maximum rent they can afford, etc.). So how can this process be improved in a way that reduces the manual workload?
SimplyCast presents the Affordable Housing Waitlist Management use case. This is a streamlined solution that maximizes digital tools to help organize the housing waitlist and gather the relevant information from applicants. Using automation helps keep things in order and ensures applications aren’t mixed up or forgotten.
There are 5 simple steps to this solution that we have identified and will break down in this blog.
Using the Automated Solution
SimplyCast anticipated the need for an improved housing waitlist management strategy that keeps all of the requirements straight and the waitlist organized. It is essential to have a solid strategy that ensures the applicants are notified based on requirements, which can be a challenge to do manually. Housing authorities can greatly benefit from implementing digital tools and maximizing efficiency throughout the application process. This is why we created a centralized automated solution, so that all of the steps are laid out for you. Here is a brief breakdown of each step in the digital housing waitlist solution.
Step 1- Housing Application
The process starts with gathering housing applications from citizens, that will be stored in a centralized database. This can be done using a short online form that is completed with applicant name, contact information, and any specific requirements or documentation.
Step 2- Reviewing Applications
As soon as the application is submitted, the administration will receive a notification. A task will be generated on the dashboard, and the manager can review the application.
Step 3- Available Housing Entry
The housing providers fill out a digital form to inform housing authority regarding a new unit's availability.
Step 4- Automated Mapping
In this step, the solution automatically maps the data provided by the housing provider with the existing database of affordable housing waitlisted applicants. If they find a match, then the solution automatically sends personalized notification to eligible applicants.
Step 5- Send Notifications
In this step, automated notifications are sent to applicants that are eligible for the available unit, based on the information those applicants provide.
That’s the summary of what it takes to create a digital solution for managing housing waitlists and it’s only scratching the surface of what is possible when it comes to using automated technology to help this management process run smoother.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at OUC078, Affordable Housing Waitlist Management, when your demo begins.
Simply request a demo by clicking the button below and let us show you how our solution can help address your housing management strategy more effectively.