How to Manage Hospital Appointment Reminders with Automation

How to Manage Hospital Appointment Reminders with Automation

Healthcare communicationsPatient engagement solutionsAutomationMarketing engagementHealthcare use case

Hospitals are looking for a way to ensure that their clients are notified of upcoming appointments, and reduce the number of appointments missed. Sending out reminders manually can be extremely time-consuming, as many hospitals have several different departments, all with a large volume of clients. It would be in their best interest to leverage their existing scheduling system, and create a new process capable of handling reminders automatically. So how exactly can this be achieved? SimplyCast introduces the idea of a Hospital Appointment Reminders Solution, designed to help reduce the number of missed appointments, and keep hospital staff on track. 

By implementing a streamlined method of sending out reminders, staff will spend less time reminding patients of appointments, reminders are more likely to be seen, and appointment confirmation is available. These are all great additions to the appointment scheduling system, as missed appointments can create confusion for everyone. It is in the best interests of staff and patients to avoid that outcome entirely. 

How to Use the Automated System 

This solution makes use of several digital tools such as schedule integration, effective messaging methods, and appointment confirmation technology. All these factors help reduce the amount of missed appointments, and keep the hospital’s system running smoothly. This environment can be chaotic and overwhelming to manage, which is why SimplyCast anticipated the need for a better alternative for reminding patients of their upcoming appointments. We don’t want to add any additional work to the administration’s busy schedules, so the automated system can take control of all the details. Here are the key steps we identified, for running the digital Hospital Appointment Reminder Solution. 

Step 1- Integrated Reminders 

If there are any preexisting reminder tools, the new system can be integrated so that anytime a new appointment is added to the previous scheduling system, reminders will be sent out. The integration ensures that appointments are kept up with, and information can be shared back and forth as needed. 

Step 2- SMS Notifications 

SMS messaging is a fantastic way to ensure those receiving your notifications are opening them. This solution can send out reminders using this type of messaging, or additional options such as emails, phone calls, or a combination of all 3. 

Step 3- Administrator 

When reminders are sent out to patients, confirmation of receipt can be requested to ensure that the patient is aware of their appointment. Once a patient has been confirmed, this information can be shared with the system to avoid flooding their messages with additional reminders. 


Why SimplyCast? 

That’s the core of what it takes to create an automated hospital appointment reminder system, and it’s only scratching the surface of what is possible when it comes to using digital technology to improve communication with patients and reduce the amount of missed appointments. 

The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution. 

Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them. 

Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.  


Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at UC0000025, Hospital Appointment Reminders, when your demo begins. 

Simply request a demo by clicking the button below and let us show you how our solution can help you manage your appointment reminder system more efficiently. 


Blog Share Section

Previous and Next Blogs

Related Blogs


Let us answer them!
CTA Image for Questions