Wellness check-ins are something many medical facilities are looking to start conducting for their patients. These check-ins are likely to happen on a regular basis, and often for a high volume of clients. Setting up and managing this process takes a lot of time and resources, and can be difficult to upkeep in an organized fashion. There are several factors that come into play, and managing the check-in details can be difficult for staff to handle manually. So how can medical companies ensure their patients are looked after in an efficient, easily manageable way?
SimplyCast presents the idea of the Daily Wellness Check-In Solution, designed to help medical facilities control and simplify their check-in process. By using engagement-oriented automation, the system can create a personalized communication plan to ensure each patient’s needs are taken into account. Digital tools such as online forms, automated sorting and scheduling, and the ability to send automated wellness calls, make this solution run smoothly and ensure medical organizations can provide the best services possible. We have identified the 3 key steps to use the automated system, and how each can help connect patients and their care providers.
How the Digital Solution Can Benefit You
SimplyCast foresaw the need for a better alternative, capable of expanding how medical facilities offer wellness check-ins. Reducing the roles that staff members have to manually complete, and allowing automation to take over allows for a more organized, efficient approach. Leveraging automation is the goal here, to help the check-in process run to its fullest potential, and allow clients to receive the personalized care that they need. SimplyCast’s Daily Wellness Check-In system consists of a few easy steps that we are going to outline for you in this blog.
Step 1- Simple Sign-Up
When clients decide to sign up for the daily wellness check-in program, staff can fill out a shirt form containing their basic contact information. This form also allows them to specify when they want to receive check-in calls. These can be done any time in the morning, afternoon, or evening, depending on when the patient is available. A second form can be used for patients to indicate their fallback contact.
Step 2- Automated Calls
Clients will be called automatically based on their preferred times that they indicated on the previous form. They can receive their wellness check-in at any time during the day. When they receive these calls they will be prompted to dial a certain number on the keypad to confirm that they are well. If the client doesn’t answer the call, or doesn’t confirm that they are well, the fallback step will be triggered.
Step 3- Fallback Notification
When a patient doesn’t confirm their wellness during the scheduled time, their previously identified fallback contact will be notified. This contact is chosen by the patient, so it could be a family member, close friend, or whomever else that they prefer. Alternative customization can be set up for when a client doesn’t answer their phone, such as additional attempts to reach them.
That’s the core of what it takes to create an effective daily wellness check-in solution, and it’s only scratching the surface of what is possible when it comes to using digital technology to help companies manage their patient care.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at UC0000070, Daily Wellness Check-In, when your demo begins.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your patient's wellness check-ins effectively.