For landlords, financial stress can be a big factor in their job and lives. For tenants, financial stress is no less a concern. It’s no surprise that rental payments can be a touchy subject, or that one party in a lot of stories about rental properties often ends up frustrated and feeling cheated. The same is true of my own neighborhood, and I’m sure, many others. This is why reminding tenants of upcoming rental payments can be beneficial for both parties in any situations where automatic withdrawal isn’t possible or not desired.
A digital solution can be leveraged to provide personalized, automatic messages that offer reminders to tenants, property management companies, and even landlords themselves, depending on the requirements of the situation.
Digital solutions aren’t a new thing in property management; however, they do come with a unique set of concerns. The technical requirements, how to ensure personal messages, getting the right messages to the right clients and ensuring delivery.
SimplyCast presents the idea of the Rent Payment Reminder solution, a digital all-in-one solution that handles reminders, personalization, and accuracy while dealing with these sensitive topics.
The solution leverages multiple channels of communication to contact tenants in the way most likely to get their attention, repeating triggers and time delays to ensure that reminder messages find the right balance between too often or not often enough, and contact information updating that will ensure that tenants are only notified leading up to, and after their due date in the event they have not already paid.
Managing a Rent Payment Reminder Solution
SimplyCast anticipated the need for landlords and property managers to be able to easily send messages relating to rent payment.
The answer to the challenges that digital solutions like this come with can be found in four steps and makes use of both automated messaging and automation tools. Let’s take a look!
Step 1 – Tenant Registry
You first want to create a tenant registry that can be used for rent payment reminders. Of course, this is not the only use of this registry, which can also be used for emergency alerts, payment reminders, service notifications and more.
Step 2 – Notification Template
Templating your messages allows you to keep the messages you send to tenants consistent. It also allows you to set up rules for your messages such as personalization rules. These will ensure that each recipient gets messages with their name and information in it, keeping a personal touch to your routine communications.
Step 3 – Send Notifications
Depending on how you set up your solution, you may not need to manually send anything once the registry is set up and the messages templated. Even if a manual input is necessary, it will rarely be more than a single click.
Step 4 – Reports and Responses
Monitoring reports and responses as your reminders begin to reach tenants will help you to refine the solution and ensure that the process is as painless for everyone involved as possible. Reports are made available in near real-time.
These steps are the key to a well-functioning rent payment reminder solution.
Are you wondering where you can find a solution that will help you manage your rent payment reminder solution? The SimplyCast platform is a no-code platform that was designed to allow anyone to build and edit their solutions. As a result, this solution was created in the platform and is fully customizable – meaning it can be tweaked or altered to meet the exact needs of every property manager or landlord.
SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada, which means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5 percent minimum uptime. With the SimplyCast solution, you can have peace of mind.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your solution more efficiently.