Improving alumni engagement and donation request methods is the goal for many university associations but can be a challenge to do totally manually. Collecting information on their field of study, reaching out regarding donations, and communicating campus event details are just a few examples of why alumni are contacted. When choosing to simply communicate with everyone by email, things can get overwhelming quickly, and crucial details can be forgotten. Finding better alternatives to manual outreach that offer a more personalized approach is the goal, and Simplycast has created an automated system for this purpose.
An automated solution reduces almost every manual task relating to alumni outreach, giving the administrators more time for other jobs, and ensuring those receiving the messages feel valued. SimplyCast presents the Personalized Alumni Communication use case. This set of automated tools was created so personalized messages can be sent at any time and are set up in a way that is most appealing to the alumni receiving them. Our solution allows universities to streamline alumni communication and incorporate many benefits that we are going to discuss in this blog.
How the Digital Solution Can Benefit You
Having the automated solution frees up administrative staff’s days and allows them time to complete more human involved tasks. This system highlights the services and benefits to being a part of the association, encouraging further outreach and involvement. It also ensures donation requests are well timed, keeps track of alumni needs, and maintains a contact database for alumni information. This process is completely customizable and refinable, so associations can set it up to their liking. There are several benefits to opting for automation over the manual alternative, and we have chosen our top three to summarize for you.
Centralized Database
Having a centralized location to store all the alumni information helps keep staff organized and up to date. This also gives the system a place to pull its information from and create the customized outreach messages that will help keep alumni feeling valued. Things like full names, contact details, and specific interests in services will be recorded for each person’s profile, without any manual work needing to be added. This saves everyone time and resources and ensures that the right information is being shared.
Personalized Messages
By personalizing the messages sent to alumni, universities can ensure that they are making them feel valued and remembered. The automated system will handle this entire process using the central list of profiles. The alum can receive these messages in whatever method works best for them (email, text message, phone call, etc.), ensuring they get the resources and are able to engage.
Final Reports
It is valuable to have some insight into how people are responding to messages, which is why the system can create a final report. If the alumni don’t respond to the messages, or open them in the first place, the system will take note and share this with the administrators. This allows for improvements or adjustments to be made accordingly, or a follow-up message to be sent.
Why SimplyCast?
That’s the core of what it takes to create a personalized alumni communication solution, and it’s only scratching the surface of what is possible when it comes to using digital technology to help improve outreach methods.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Interested?
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at OUC025, Personalized Alumni Communication, when your demo begins.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your alumni outreach methods more effectively.
