When shifts go unfilled at restaurants, it can be a major hassle for managers to try to find a worker to fill the shift. It requires calling or texting everyone who can possibly fill it, from memory or a paper directory, and hoping the other side picks up.
A digital solution can help by creating a faster way for managers to contact all relevant restaurant staff and find the required number of workers.
SimplyCast presents the idea of the Hospitality Shift Management use case, a complete solution for contacting staff when more workers are needed to fill open shifts.
This solution makes use of digital forms or contact data uploads, dynamic sorting features, and a staff recall tool that is designed for this exact type of situation.
How to set up instant staff recalling
SimplyCast anticipated the need for restaurants to call staff in order to fill shifts quickly during rushes or absences.
To improve how restaurant staff are contacted in this type of situation, there are three main things that can be done:
Record Contact Details
A digital form, that can be accessed by staff or just managers, allows for contact information to be added or updated easily. Existing records can also easily be uploaded from a spreadsheet or synced to a central online database using an integration.
Categorize Staff
Alongside contact information, restaurants with many roles among their staff such as servers, chefs, and bussers, may need specific staff to come in during rushes. By recording the role of each member of the staff, this can be used when recalling staff.
Call Staff
Managers can initiate a recall of staff that contacts all staff members, or just those with a certain role. Staff members are able to confirm whether they are available and if too many staff respond saying they can come in, they’ll automatically be told the shift has already been filled instead.
Why SimplyCast?
That’s really all there is to it, ready-to-go solution for managing restaurant shifts on the spot.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solutions. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every restaurant.
SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada and a 99.5% minimum uptime. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted, giving you peace of mind. Our platform has the capacity to send 100,000+ messages every hour and allows for 10,000+ concurrent sessions, although we can also acquire additional gateways and servers if necessary.
Interested?
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your hospitality shifts more efficiently.
