Medical facilities are searching for a solution to the increase in missed appointments. When a patient misses their appointment, whether they forgot, or failed to reschedule, it creates conflict for everyone.
Administration has to find a time to get them a new appointment. The patient has to delay seeing the doctor and receiving the care that they need.
It is important to find a solution that creates a streamlined reminder strategy. A good strategy reduces missed appointments, and provides reports and metrics for engagement.
SimplyCast has created just that, with the Digital Medical Appointment Reminders Solution. This healthcare automation system allows clinics or other organizations to keep their patient’s information stored in one place. This is one of our personalized use case solutions that assist clinicians and medical staff with maintaining their workplace efficiency.
The solution also allows automated reminders sent out prior to patient appointments. This helps avoid the confusion of manually sending notifications, and reduces the risk of missing a patient, or other miscommunications. This solution was designed for use by front-end staff and patients who receive reminders.
How to Use the Digital Solution
SimplyCast foresaw the need for a better communication method for medical appointment reminders. It is important to keep patients reminded of their upcoming appointments, as life can get busy and it is easy to forget.
Healthcare organizations want to ensure that their patients receive the care they need. They also want to reducing the manual work for their administrative staff. This solution benefits everyone involved, and only requires a few brief steps.
Step 1- Patient
In order for the reminder process to begin, patients need to book their appointments. If this is done online, a digital form can be used to collect any necessary information. This helps keep things simple and organized for both the patient and the staff.
Step 2- Administration
Confirmation messages will be automatically sent out to patients after the appointment is booked. This will use information that is stored in the centralized database to create personalized messages.
Step 3- Administration
The next step is to send out reminders in the days prior to the appointment. These will be personalized reminders that included such as a greeting, the date and time of appointment, and a policy regarding cancellation or rescheduling.
Step 4- Administration
The final step of the process is for administration to review their report. The system will collect data from messages as they are sent out, and allow staff to analyze and see how each notification was engaged with. By studying the interaction data from the reports, clinics can improve efficiency and spend more time on patient care. They can generally bolster healthcare systems in a way that improves the patient experience and reduces errors.
That’s the summary of what it takes to create a digital solution for reminding patients of their appointments. We're only scratching the surface of what is possible when it comes to using automated technology to help the medical field. We also have use cases oriented to surgery reminders, referrals, and healthcare marketing tools that help communicate effectively.
We specifically design our tools to preserve a personalized experience for clients. If used correctly, our tools can react to patient input and behavior to ensure that their experience is tailored to them.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
We have you covered when it comes to scaling and security. SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server. The messages you transmit are completely encrypted.
Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can feel more confident in your messaging.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at OUC061, Digital Medical Appointment Reminder Solution when your demo begins.
Simply request a demo by clicking the button below and let us know that you're looking at OUC061 Medical Appointment Reminders. This will help our account managers make sure you have the best start possible.