Universities often need to communicate with staff members quickly, about time sensitive matters such as campus closures, dangerous weather conditions, important departmental notices, or emergency situations. For many of these scenarios, time is valuable, and it is crucial to get these messages out as quickly as possible to ensure everyone is made aware of the situation around them. Taking the time to manually send out notifications that are relevant to the issue at hand isn’t the most practical or safe method of communication. Time could be better spent helping students or other staff members, or evacuating the area if necessary.
This is why SimplyCast developed the Simplified Staff Notification use case, which is used to quickly communicate these types of events to university staff members. There are certain challenges that manually handling these issues brings on, such as messages going to the wrong department, messages being sent late or not received, messages going unseen due to channel errors, or staff dissatisfaction due to poor communication.
All of these problems can be addressed and improved by the use of an automated system, which leverages technical advancements to ensure everyone is kept informed.
By communicating with university staff and administrators, SimplyCast has built a solution that aims to create more accessible notifications that are much more likely to be received and read. Eliminating missed notifications is a big part of ensuring the right channel of communication is being used. The ideal notification should be clear and concise, require confirmation of receipt when available, and be sent to the correct department every time. This automated solution ensures that all of these areas are covered, and both staff and students are kept safe and informed. We have chosen our top 3 benefits of the Simplified Staff Notification system to share with you in the blog post.
Quick an Easy Alert Submission
By storing all of the contact data in a centralized database, the system is able to automatically pull information during times of need and send out the corresponding messages. With the click of a button, everyone can be instantly informed of issue, and the system will maintain updated, accurate information.
Any actions that the recipients make will be tracked by the system, and made available for review. Some examples of things that may be recorded are whether the message was delivered, if a message wasn’t opened, and if the message was opened but no action was taken.
Since the message templates are built ahead of time, they can be altered to fit a variety of situations that the campus may need to alert members of. These messages are fully customizable, and may include things such as the recipient's first name, the reason for the alert, and if needed a confirmation button or link.
That’s the summary of what it takes to create a digital solution for connecting universities to their staff, and it’s only scratching the surface of what is possible when it comes to using automated technology to help the operations of these organizations run smoother.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at OUC0011, Simplified Staff Notifications when your demo begins.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your institution communicate with staff more effectively.