Many food banks struggle to get feedback on their deliveries and from the sites where they distribute food regularly. Even when feedback is given, ensuring it gets back to the central organization can be difficult.
A digital solution can help by ensuring that food banks are able to collect feedback through a wide variety of methods and feed those results back to a central location.
SimplyCast presents the idea of the Food Bank Feedback Surveys use case, a complete solution for gathering the opinions of food bank clients, and helping manage these survey responses in a single, centralized location.
The solution works by leveraging digital surveys, QR code technology, and centralized reporting.
Gathering Food Bank Feedback
SimplyCast anticipated the need for food banks to collect feedback from all over, ensuring that issues in the food distribution process are caught early and that the best options are found. We have identified three tools that make up the food bank feedback survey process.
These tools are:
Delivery Surveys
When food is delivered to an individual or a site, a survey can be sent automatically shortly after to ensure that feedback is received in a timely fashion. These surveys can be easily set up to contain all the questions food banks need to ask to gather feedback about their processes.
QR Surveys
Meanwhile, distribution sites can leverage QR codes. These codes can be scanned by mobile phones and direct those who scan them to a copy of the online survey, which they can fill out to provide their feedback.
Centralized Reports
In the back end of this solution, the responses to these feedback surveys can be recorded in a central location, allowing for everything to be examined and analyzed easily, without any hassle of tracking down paper copies or relying on the word of mouth of distribution site staff.
Why SimplyCast?
These three tools, in tandem, can ensure that feedback is received from all possible sources, among everyone that a food bank helps.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their use case solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every nonprofit organization.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, the platform has a 99.5 percent minimum uptime. With our solution, you can have peace of mind.
Interested in implementing food bank feedback surveys?
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this use case solution works.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your Food Bank Feedback Surveys solution more efficiently.
