Hair salon employees are looking for a better way to manage their appointment booking process, as well as send personalized reminders to clients. Finding a way to reduce administrative strain will benefit both employees and clients and keep everyone on the same page regarding appointment details. Things can get overwhelming when handling these details manually, and with certain areas adopting COVID-19 protocols, a new layer of stress has been added. Automation can help eliminate any time-consuming steps when helping clients book salon appointments. How exactly?
SimplyCast presents the Salon Appointment Booking use case, a personalized solution for handling client information and sending reminders prior to their appointment. Reducing the number of missed appointments is a critical part of this process, as it helps keep the hairdressers' and estheticians' day running as planned.
There are many benefits to switching to a digital alternative, and we have created a list of our top 3 to share.
Benefits of the Automated Solution
SimplyCast aims to help organizations such as salons manage their day-to-day tasks, in a way that maximizes efficiency and reduces their manual workload. Saving time for these companies helps them focus on customer interactions and improve their management processes. Booking appointments over the phone can take time away from the employee's daily tasks and increase the risk of miscommunications or other unclear instructions. It is important to communicate appointment details to clients in a clear and concise way to reduce the chance of a missed appointment, and a loss of revenue. An automated solution can help lighten the workload and keep the salon running smoothly, and here are our top reasons why.
Reduce Manual Workload
By using online forms and automated messaging, salons can reduce the need for manual communication and save time for other tasks. This solution will allow clients to book their appointments without needing to speak to anyone over the phone, and will send reminders prior to the appointment, completely digitally.
The solution will use the centralized database to pull client information and create personalized reminders. This will help reduce the frequency of missed appointments, while also ensuring there is a personalized touch to the message.
Once the messages have been sent, the system will generate a report for staff to review. This helps with analyzing engagement levels, and fine tuning the process to be optimal for your business.
That’s the summary of what it takes to create a digital solution for handling salon appointment bookings and it’s only scratching the surface of what is possible when it comes to using automated technology to help this management process run smoother.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at OUC074, Salon Appointment Booking when your demo begins.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your salon appointments more effectively.