ToolsEmail Marketing | Personalize and Customize Your Messages, Blocklist Monitor | Online Reputation Manager
4 min read
4 min read
Out of any question that is asked of us regularly, "How can I mass email without getting blacklisted?" comes near the top. Blacklisting scares many marketers away from mass emailing because they don't want to be labeled a spammer. Fortunately, there are some easy things that you can do to keep you off that dreaded list and in the favor of your subscribers. How to prevent blacklisting, in a few easy steps:
Don't stoop to the spammer's level by buying or renting an email list. Grow yours right from your current customer base. By asking your customers to opt-in or sign up for your mass email, you will ensure that you're not going to be blacklisted.
There are many ways to acquire opt-in email addresses. A great way to start out is by posting a newsletter signup form on your website and also your social media pages. This provides an easy way for visitors to provide their information and sign up to receive your email newsletters. You should also provide paper signup forms if you have any physical locations, so people can subscribe in person.
Keep signup forms for your email newsletter short. If people have to provide too much information, they will hesitate and often lose interest. Just ask for name and email and maybe one more piece of information. You can always collect more information later.
It does take time to build up a list of quality email addresses, but once you have that list you know that each subscriber wants to read the information you are sending. You will not be reported as a spammer, your delivery rates will remain high, and you will not be blacklisted!
After your new subscribers opt-in, it's an industry best practice to immediately follow up with an autoresponder confirming their choice. This step covers you and covers your customer. In the autoresponder, ask your subscribers to add your email address to their address book. This is called "whitelisting."
Requiring customers to take this extra step ensures that only customers who want to receive your email newsletters will be added to your subscriber list. This is called a "double opt-in" and it is considered to be a thorough and effective way to build your email newsletter subscriber list.
As many email senders have their IP address blacklisted because they are sending email messages that their customers do not want or have not signed up to receive, the double opt-in process ensures that you have quality email addresses and that you will not be blacklisted.
After your autoresponder, remind your subscribers to add your email address on each email communication you have with them. Some people forget!
Once subscribers have added your email address to their list of safe and trusted addresses, they will be sure to receive your email newsletters and they will recognize the name of the sender. This helps to build up the sense of trust and expectation among your subscribers.
It also helps to send your email newsletters at a specific time and on a consistent day of the week so subscribers learn to expect when your emails are coming. This practice helps to ensure that your emails are not buried in subscribers' inboxes and accidentally deleted or missed. It does take some time to establish the best time to send. Test out different send times to see what is the best time for your customers. When do you receive the highest open rates? And response rates?
All theses tips are industry best practices intended not only to reduce the chances of your company being reported as a spammer, and to help you avoid being blacklisted, but also to help you get better results from your email newsletters.
There are many online services that post companies' blacklist status. Check yours regularly to ensure that you're not blocked. Many blacklist monitoring services also send out an email notification any time your IP address appears on a blacklist.
The fastest way to be blacklisted is to do any of the following to your mass email:
One of the smartest thing you can do to avoid attracting the attention of blacklists is to keep yourself familiar with the email spam regulations of your country and those of any country to which you are sending. These spam rules and regulations are available online, and they do change from time to time.
By reviewing these rules regularly, you will continue to follow laws and best practices and you will avoid blacklists.
Now you know how to mass email your customers without being blacklisted, and you also have tips to help you gain subscribers and increase engagement with your email newsletters.