Contingency Plan Communications

Challenge

Universities have many students to manage at once. It is crucial that universities prepare for any situations that may arise, and that there are plans for emergency situations. Currently written plans have been common; however, they do not account for easy launching of alerts or other emergency management procedures. Without these steps it can be challenging to ensure the best course of action during events with potential risks.  

Any situation that requires a plan also requires a concise, easy-to-follow contingency plan. With the education contingency plan use case plans can launch alerts and survey potentially affected individuals through one central dashboard. This requires minimal setup time making the process quick and efficient. Making the contingency planning process easier and reducing the risk of human error during active events with potential impact.

Solution

SimplyDigital offers the Contingency Plan Communications use case, a process which ensures all contingency plans create with pre-defined communication templates. With this use case universities can create contingency plans that customize to any situation and easily activate at a moment notice. Making it easy to use your action plans and have everyone notified of the best procedure in each event automatically.  

Using a centralized staff contact database and multi-channel, pre-templated messages, simplified alerts can send using a variety of methods. Such as using email, SMS, or voice messaging specifically to handle changes to emergency protocols.

Steps to Success

  1. Administrators can template backup plans for any emergency or quick-response scenario. The overall process, communications, and specific requirements can all be part of the plan. Which ensures the following of all key steps.
  2. As part of contingency planning, alerts can pre-create, and define the contacts the alerts need to send. During an active situation, customize these alerts further if needed, or send them right away. Add additional alerts when necessary.
  3. When requiring additional resources, send a live survey out to connected institutions or partners inquiring about their capacity to help.
  4. After launching a plan, it will turn into an active event dashboard, which includes all aspects of the plan. including its completed and incomplete tasks, responses to live surveys, details of active alerts, and more.

Best Outcome

Use case benefit
Manage any emergency or quick-response scenario using a pre-defined plan.
Use case benefit
Include communications in those emergency plans.
Use case benefit
Ensure all stakeholders become aware of any emergency as soon as possible.
Use case benefit
Easily send follow-up information using the same system.
Interested?