Education Simplified Staff Notifications

Challenge

When universities need to communicate with staff, messages must be quick and to the point. Staff notifications are alerts regarding campus closures, dangerous weather conditions, important departmental notices, and even emergency situations. Often these matters are urgent and time sensitive, making it important for this process to be efficient. Making sure the right messages go to the right people through the right channel and in time can come with challenges.  

With the Education Simplified Staff Notification use case you can begin to send accurate and personalized messages to staff automatically. Saving valuable time and ensuring staff will receive all messages. 

Solution

SimplyDigital offers the Simplified Staff Notification use case, a process which ensures staff are aware of ongoing events, emergencies, or closures. This solution uses a variety of digital tools to create the most effective solution possible, with minimal manual work required.

Using a centralized staff contact database and multi-channel, pre-templated messages, send simplified alerts using multiple communication methods. Send those simplified alerts via email, text message, or voice messaging, helping to ensure staff will receive employee notifications. 

Steps to Success

  1. An alert system or notification solution is pointless if there are no recorded contacts that can receive the alerts. Record key contact information and ensure it remains current by regular messaging and reminders.
  2. In this step, templated messages will build ahead of time. The automated staff notification solution can have templates built for various occasions on campus and can automatically adjust to several different possibilities. Customize these messages automatically at any time and trigger actions with a single click.
  3. You can send pre-made messages to correct staff members using one click in situations that require activating the notification system. This process is all pre-determined. Staff members will be able to receive the message through the communication method they specify as being best for them.
  4. Once notification messages send, the solution automatically tracks actions taken by contacts. Tracking actions can occur in near real time to the individual level. Based off of how contacts interact with messages you can decide the best next steps.

Best Outcome

Use case benefit
Manage all notifications within a central platform.
Use case benefit
Send personalized messages to staff members.
Use case benefit
Pre-prepare emergency and closure notices.
Use case benefit
Upload existing staff databases via integration.
Use case benefit
Have peace of mind that critical notifications send out in the best way possible for all staff members.
Interested?