Published on Jun 22, 2018

FAQ: When don't I need permission to send CEMs?

Yes. In some cases, permission is not required to send commercial electronic messages. Messages that do not require consent include:

  • Messages that provide an estimate that the contact requested from the business ("For the services you inquired about, the price would be $150.")
  • Messages that confirm a commercial transaction ("Thank you for your order. It has been received successfully."
  • Messages that contain important information about a product which the contact has purchased or used, such as warranty, recall or safety information ("Please note, regarding your recent purchase: Product ZX67A should never be placed upside down.")

For information about more exemptions and stipulations for consent, contact support@simplycast.com and our team will gladly answer any questions you might have!

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