One of the challenges of running an automotive dealership is creating a loyal customer base. Maintaining meaningful contact with your customers through regular automated messages will help your dealership build trust and brand consistency. How do you go about doing this?

We have lined up 7 touchpoints in this guide to build the loyal customer base you have always dreamed about. Touchpoints include:

  • Check-in after purchase
  • Promotional offer
  • Maintenance reminder
  • Safety tips
  • Online surveys