FAQS in Settings

When does a SimplyCast session expire?

https://www.simplycast.com/interactive-marketing-support/faqs/simplycast-session-expire/

Can I change the pre-header text for an email?

https://www.simplycast.com/interactive-marketing-support/faqs/can-i-change-the-pre-header-text-for-an-email/

Should I use shortcode or longcode for SMS marketing?

https://www.simplycast.com/interactive-marketing-support/faqs/should-i-use-shortcode-or-longcode-for-sms-marketing/

Can I use Windows 10 emojis in SimplyCast?

https://www.simplycast.com/interactive-marketing-support/faqs/can-i-use-windows-10-emojis-in-simplycast/

How do I create and edit the form opt-in email?

https://www.simplycast.com/interactive-marketing-support/faqs/how-do-i-create-and-edit-the-form-opt-in-email/

Can I create a preheader in my email campaign?

https://www.simplycast.com/interactive-marketing-support/faqs/can-i-create-a-preheader-in-my-email-campaign/

How do I change my login credentials?

https://www.simplycast.com/interactive-marketing-support/faqs/how-do-i-change-my-login-credentials/

What are user roles?

https://www.simplycast.com/interactive-marketing-support/faqs/what-are-user-roles/

What can I find in the account settings?

https://www.simplycast.com/interactive-marketing-support/faqs/what-can-i-find-in-the-account-settings/

Can I recolor EngagerLive for my site?

https://www.simplycast.com/interactive-marketing-support/faqs/can-recolor-engagerlive-site/

How do I install EngagerLive on my website?

https://www.simplycast.com/interactive-marketing-support/faqs/how-do-i-install-engagerlive-on-my-website/

How can I have more than one person respond to chat?

https://www.simplycast.com/interactive-marketing-support/faqs/how-can-i-have-more-than-one-person-respond-to-chat/