How do I access/view the unsubscribe lists for each channel?
All unsubscribe lists can be found in their respective channels. To access a specific channel's suppression list, follow these steps:
- Go to the channel’s dashboard and select "Unsubscribes" from the menu on the left-hand side of the screen.
- You will then be brought to the unsubscribe list for that channel. You can download the unsubscribe data by clicking the arrow icon, or you can manually unsubscribe a contact by:
- Clicking the blue Unsubscribe button
- Entering the information for the contact you wish to add in the sidebar that appears (the information you enter here depends on the channel you selected: email address for email unsubscribe, for example)
- Clicking Add to List when you are done