Back to FAQs

What's a time delay and a time filter?

Here's what you need to know about the difference between a time delay and a time filter.

Time delays specify when to send messages based on how long after something occurs. With a time delay, you delay the sending time of your message by selected units of time: hours, days or months. So, for example, if you want an email reminder about an oil change to be sent to a customer six months after they purchase a car, you would select a time delay and set it to six months.

A time filter, on the other hand, delays your message send until a specific date. For example, if you are having a huge sale on August 30, you could set the time filter to send your message out on August 25. Time filters are also great for birthday messages!

FAQ Topics


with your friends
and colleagues

placeholder logo


or call us at