Worried about several chats coming in at once? Not to worry because EngagerLive will keep everything in an orderly queue. While agents are engaging with leads or customers, the next person in line will know roughly how long they will be waiting. This keeps everyone happy for the most part.
When you are engaging with leads, there most likely won’t be anyone else waiting as it is a personalized moment between your sales agent and the prospect. But if it does happen where there is some waiting, you can direct the people to other content to help showcase your organization or product.