The SMS list unsubscribe process for our SMS Text Messaging Service is pretty similar to that of email and other forms of online marketing. When people want to opt out, you need to make it easy for them to do so to ensure you are being fully compliant with CASL and CAN-SPAM legislation.
In the industry it is very common that the word STOP removes you from the SMS list.
In the platform, you can also easily track your unsubscribes and manually add numbers to it whenever you want in the event someone asks to be taken off manually.
When you use SimplyCast, you can be sure you are using the most up to date unsubscribe management so you don’t have to worry by knowing that you’re using fully compliant software.
Ready to start building your SMS list? Sign up for your free account. If not, read how to use.
To manage your unsubscribe SMS list, go to the SMS dashboard and click on the tab called “Unsubscribe List” on the left side of the screen.
From here you can see everyone who has opted out of your list. No one on this list will get sent an SMS message when sent through either SimplyCast 360 or the SMS Marketing application itself.
They have either replied to a message with STOP or END or have requested for you to add them to the SMS list.
To add a number to your unsubscribe list, type in the mobile phone number and click the “Add an SMS Number” button.
You can also download your entire SMS list and refresh it on the same screen should you wish to keep a copy.