The Challenge

Provide customers with an automatic system check method

SMS gateways provide a critical sending service for different customers who purchase their service. From applications like SimplyCast to corporations running large-scale SMS efforts, these gateways must remain up as much as possible to ensure no interruptions to service. When interruptions to SMS gateway services do occur, providing a resource for customers to check is extremely valuable to give them peace of mind that you're aware and working to restore the system.

The Solution

Provide a keyword

By providing a short-code keyword to let them know of outages both planned and unplanned, as well as providing an additional short-code to check on the status of the service in real time you provide your customers' piece of mind as well as proper communications.

The steps to success

Video Explainer

Allow Customers to Check Your System Status
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