The Challenge

Provide customers with an automatic system check method

SMS gateways provide a critical sending service for different customers who purchase their service. From applications like SimplyCast to corporations running large-scale SMS efforts, these gateways must remain up as much as possible to ensure no interruptions to service. When interruptions to SMS gateway services do occur, providing a resource for customers to check is extremely valuable to give them peace of mind that you're aware and working to restore the system.

The Solution

Provide a keyword

By providing a short-code keyword to let them know of outages both planned and unplanned, as well as providing an additional short-code to check on the status of the service in real time you provide your customers' piece of mind as well as proper communications.

The steps to success

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