The Challenge:
Keep students informed of their balances
Most post-secondary institutions allow students to use a meal card to pay for food at many places across campus. However, students can’t check their balance unless they login to a website.
The Solution:
Make checking balances easier
By leveraging SMS shortcodes and SimplyCast 360 Automation, you could provide students with an available balance on request as well as a way to text to receive a link to a directory of places that accepts meal cards.
The steps to success:
Step 1: Input balances
Feed the current balance of the meal cards into our system via an API connection. Create a new field for this information to go to named %%BALANCE%%.
Step 2: Set up your shortcode
Create a keyword for your MEALCARD. You can now set up a campaign to automatically send the %%BALANCE%% field to the student when they text in MEALCARD BALANCE.
Step 3: Create a campaign for places that accept meal cards
Set up a campaign using your MEALCARD keyword. This time, when students text MEALCARD LOCATION they will be provided with a URL that shows a list of all places that accepts meal cards.