The Challenge:

Keep students informed of their balances

Most post-secondary institutions allow students to use a meal card to pay for food at many places across campus. However, students can’t check their balance unless they login to a website.

The Solution:

Make checking balances easier

By leveraging SMS shortcodes and SimplyCast 360 Automation, you could provide students with an available balance on request as well as a way to text to receive a link to a directory of places that accepts meal cards.

The steps to success:

Step 1: Input balances

Feed the current balance of the meal cards into our system via an API connection. Create a new field for this information to go to named %%BALANCE%%.

Step 2: Set up your shortcode

Create a keyword for your MEALCARD. You can now set up a campaign to automatically send the %%BALANCE%% field to the student when they text in MEALCARD BALANCE.

Step 3: Create a campaign for places that accept meal cards

Set up a campaign using your MEALCARD keyword. This time, when students text MEALCARD LOCATION they will be provided with a URL that shows a list of all places that accepts meal cards.