Remind Domain Holders to Renew

Industries

Industry Solutions using Marketing Automation

Tools

The Challenge

Ensuring renewals for your web host

Web hosting companies are in the unenviable position of needing to remind people to renew their domains because if a user logs in one day to find that all of their data is gone, it can become a nightmare for everyone involved.

The Solution

Automate renewal reminders

Using SimplyCast 360, you can create a workflow containing renewal reminders at certain points in time as soon as someone signs up for your web hosting service. By including it as part of the initial signup process, there is no additional work for either you or your customer.

The steps to success

Signing up for service

You can have someone sign up for your service using a form, and their information will automatically be entered into the SimplyCast CRM. The CRM will track the date that they signed up, so it knows when to send out the appropriate reminders.
Initial renewal reminder

You can set a delay so that three months before a customers domain is set to expire, you can automatically send them a renewal email. If they choose to renew, that information will propagate to the CRM, and the cycle will begin anew.
Additional reminders as necessary

If someone doesnt open or interact with your renewal notice, you can choose to automatically send them additional reminders at scheduled intervals leading up to the time that their domain expires. If they elect not to open or interact with a previous reminder email, they could be sent new emails a month, two weeks, a week, and a day before the expiry date. If they interact with any renewal email, they will not be sent additional communications.