Nonprofit Clearing in Communications

Challenge

Military family resource centers often must clear in new families when military members and their families relocate. This process requires gathering information of families that needs to become digital. With so much information to gather it can be difficult to complete this process manually and very time consuming. It is also important that resource centers are able to effectively communicate with families to help during this process. 

A digital process can combat the challenges that come with a manual clearing-in process nonprofit family resource centers. Streamlining the information collection process as well as the use of the information.

Solution

SimplyDigital offers the Nonprofit Clearing-In Communications use case. This use case allows family resources centers to automate the clearing in process making the whole process more efficient. Resource centers will be able to give the best family support possible while obtaining all the necessary information.

Military family resource centers can easily share any opportunities with families using a variety of communication tools. Helping to ensure that all military families that relocate are aware of services and resources that can be useful to them. Also allowing resource centers to have their communication plans be successful in adjusting to each person's individual circumstances.

Steps to Success

  1. Military members and their spouses can fill out digital forms where they fill out the information that the MFRC requires. This can include details such as any relevant sub-branches, housing types, volunteer status, and family size.
  2. Based on information provided via the intake forms, military members and families can automatically sort into a wide array of lists. These lists will align with existing resources they may require. This could include things such as resources for families with dependents or those with military housing.
  3. Once the intake forms are complete, the system delivers messages to families based on how they were sorted. Such as an initial welcome message sent after a member completes clear-in, branch-based messages or details about children's programs.

Best Outcome

Use case benefit
Save valuable time managing the clearing-in communication process.
Use case benefit
Send personalized messages to clients that will make them feel connected to and taken care of during times of need.
Use case benefit
Allow military families to manage messaging and communication strategies.
Use case benefit
Easily keep families aware of opportunities.
Interested?