Send out surveys on preselected dates so tenants can voice issues, complaints or questions. You will never truly understand the needs of your property if you don't ask. Make it easy by sending surveys that a person can fill out online at any time. Many tenants are always on the go, and many do not read messages posted around the building. Learn what communication devices they prefer and send a survey to gather contact details easily and without a hassle. All data is collected in one place for use.