Why are my emails not being delivered to inboxes?Email delivery can depend on many factors. It is important to consider the following when looking at your results: List Quality: If you're sending to an older list, this could impact your delivery rate...Deliverability FAQs
What is a spam filter?...come to the right place. A spam filter is software that uses various techniques to redirect unwanted email away from a user's inbox. These filters can be based on a variety of criteria, including a sender's...Deliverability FAQs
What types of actions can influence transactional emails?Transactional emails are emails that are triggered to be sent based off of an action or inaction that a subscriber takes. Examples of actions or inactions that could influence (or trigger) a transactional...Email FAQs
What should I do with bounced emails?If you are maintaining your bounced emails manually, it is important to remove any hard bounces immediately. Hard bounces are bounced emails that result from an unfixable issue, such as the email address...Deliverability FAQs
What happens when a recipient responds to my email message?By default, a recipient will respond to your message based on the email address you send it from. Messages that are sent out through SimplyCast use your own email address, which is referred to as a Sender...Email FAQs
How do I create a signup form?...Signup Form: You will now arrive in the Form Editor. This editor works in a similar fashion as our Email Editor where you can drag and drop elements from the top bar into your form content. You can make...Forms FAQs
My email report says there’s a problem. Can I fix it?A failed email marketing campaign can occur for any number of reasons. We recommend first checking your mailing list to ensure that the addresses you are sending to are in proper format. If you see email...Email FAQs
How can I make a video email?First of all, should you include a video in your email marketing newsletter? The majority of email programs will not play videos that are included in an email, and including videos in an email will often...Email FAQs
