What is an endpoint and how is it used?...created Updated When an existing list is changed or updated Deleted When a list is deleted Timeline Events Created When a timeline event is created Notes Created When a new note is created about a contact...Integrations FAQs
What is business continuity planning?...the act of ensuring that a business or organization has the appropriate processes in place in the event a disruption occurs. Business continuity processes should be defined well in advance, and...Uncategorized FAQs
What is an email suppression list and how is it used?...are mailing to is checked against the email suppression list prior to the campaign being sent to prevent people who have opted out of all your campaigns from receiving the message you are sending. When...Email FAQs
My email got declined! Why?To ensure maximum deliverability, our compliance team reviews messages to help prevent spam from being sent from our servers. Sometimes campaigns are declined if they do not meet the agreed terms...Email FAQs
Are unsubscribes removed from new uploads?...unsubscribes from all your communications — no matter what list they were on — they will be prevented from receiving communications even if they are reuploaded. CRM FAQs
How does the unsubscribe list work?The Unsubscribe list in SimplyCast acts as a suppression list which prevents you from sending email to anyone who is on the list from your SimplyCast account. Even if you create a new list, or the recipient...CRM FAQs