How do I send an email?...Create Project button to create a project. As you follow the steps during project creation, you'll eventually arrive on the Schedule page. Now that you have arrived on the Schedule page, you can select...Email FAQs
How do I add contacts to my suppression list?...on Unsubscribe these Addresses. This will add the emails to your suppression list which will prevent those users from receiving further messages from your account. A list of unsubscribed addresses...CRM FAQs
Are the emails sent through your servers?...my campaigns? Internally, our compliance team double-checks emails going through our servers to prevent blacklisting and ensure that spam doesn't damage the reputations of our clients (sometimes people...Deliverability FAQs
How do I unsubscribe?...to unsubscribe from an individual list, or choose to be added to the sender's unsubscribe list to prevent any emails from being sent to your address. If you feel the message you received was spam, you...Compliance FAQs
What is a captcha form?...by a person. It is possible for computers to automatically fill out forms, and captcha forms help prevent this by forcing the respondent of your survey to enter in a word or combination of words before...Form/Survey FAQs
Does the opt-in form work in an email?...this is because these programs will block forms and scripts from loading for security reasons, and prevent the recipient from submitting the form. The Iframe and JavaScript code provided is designed...Form/Survey FAQs
What is a shortcode?...communications to customers of businesses, nonprofits and more. Shortcode enables mobile contests, event participation and more. Do I have to pay for shortcode sending? Yes. Currently, you need to call...SMS FAQs
Are DKIM, Domain Keys, or SPF records supported?...your best foot forward in terms of your reputation for email integrity, and in the case of SPF, prevents people from abusing your emails by spoofing them. Why is this important? With the amount of email...Email FAQs
Am I charged for bounced emails?...client has opted not to receive their communications. Our support team will be happy to help in the event of a misunderstanding like this, however.Email FAQs
Can a Word doc be used with SimplyCast?...This will help reduce the amount of reformatting required when loading in MS word content. In the event that you are still encountering issues converting your Word Document, we offer a premium Document...Email FAQs
