Can a Word doc be used with SimplyCast?...This will help reduce the amount of reformatting required when loading in MS word content. In the event that you are still encountering issues converting your Word Document, we offer a premium Document...Email FAQs
Can I use an iframe in email messages?...unfortunate occurrence where the actions of a few ruined a good thing for everyone. SimplyCast doesn't prevent you from using an iframe in email projects, we just want you to be warned that they may...Email FAQs
Can I get credit for bounced emails?...the system will flag this email in your list and add it to the email unsubscribes list. This will prevent the message from being sent to those addresses on that list again in the future. Note: Temporarily...Deliverability FAQs
How can I delete all contacts from the contacts tab in CRM?...overall. Why is this so complicated? In part, this was the best way put forward during development to prevent accidental deletes. The process will become more streamlined as Contact Relationship Manager...CRM FAQs
Are the emails sent through your servers?...my campaigns? Internally, our compliance team double-checks emails going through our servers to prevent blacklisting and ensure that spam doesn't damage the reputations of our clients (sometimes people...Deliverability FAQs
What are SMTP codes?...available and the connection will be closed because the server is unavailable because of a transient event. This means that the mail server isn't available now but may be available after. 450 The recipient's...Deliverability FAQs
How do I get started with SimplyCast 360?...Element. Select "Create" to continue. 7. To edit the content of your element, adjust the settings, or eventually activate the Element into your campaign, select the element in the canvas and refer to...SimplyCast 360 FAQs
Why does the CRM Dashboard look different?...future. The CRM dashboard will have a similar look and feel to what the new dashboards will look like eventually. We recommend you check out the CRM and send us feedback - we're always looking to improve and welcome your questions and suggestions!Application and Account Settings FAQs
